Testimonials
Our goal is to make YOUR home ownership in Cabo easier and Our Clients are #1 in Our Minds. See what they are saying about us…
Francine and Gilbert L.
We have been using Rocio's property management services since 2011 and have been delighted with the excellent standard of service we have received. We have always enjoyed professional, efficient and effective service from every member of the team. We are provided with timely and comprehensive communications regarding all matters to do with our property and are promptly advised of any issues and are assisted whenever we need it and always in a friendly and professional manner. We would highly recommend this company to anyone who is looking for a property manager
Liz and Ric
We have used Rocio Montano and her team in Cabo San Lucas to manage our properties in Mexico for about 5 years now. They have done an excellent job of keeping our home clean and safe. Their access to, and relationships with contractors for any type of work (painting, carpentry, pool renovations, upholstery, roofing, etc) is great! After Hurricane Odile our home was taken care of very quickly by very competent workers thanks to Rocio’s quick action and her relationships with these folks. We are very happy to have such service in Cabo!
Don H.
Rocio and her team have successfully managed my property for over two years. She is very responsive to my questions and to potential renters. I have never had a complaint about Rocio’s service from any renter and her name shows up regularly in my positive online reviews. She has helped secure cleaners, carpenters, painters, exterminators, and of course, renters. She is also very well connected in Cabo and seems to know everyone and this helps to get things done. The team looks after my property as if it was their own, in fact they were able to notify me as soon as a vase went missing. Rocio has also gone above and beyond during critical times such as the 2014 hurricane and various tropical storms. My thanks and appreciation go to Rocio and her team!
Leslie R.
I can not even begin express the incredible job Rocio has done for us. We had major problems with the finishing of our home and had it not been for Rocio things could have turned into a huge nightmare. She is meticulous at her job, she attends to every detail with professionalism. She is knowledgeable in all areas of taking care of our home from maid service to installation of phones and internet. She is there when you need her no matter what. She is truly a godsend. She goes above and beyond her job description, in more ways than she should and makes having a home in a country outside of ours easy. I do not worry, if something needs to be done, if I ask, I never worry about it again. It is a rare quality these days, her work ethic is impeccable. I would recommend Rocio to anyone who needs someone to really look after their investment in Cabo. (Leslie R.) We purchased our vacation home in Cabo in April of 2008.
Mark and Jeanne H.
Nick Fong ably represented us as buyer’s agent for the transaction and we also had the pleasure of meeting Nick’s wife, Rocio Montano, during our house hunting expeditions. At the time of closing we decided to take the “easy route” by retaining the property manager used by the previous owner. However, within the first six months of ownership it became clear to us that the management services being provided were unacceptable. In particular, the accounting for household costs was sporadic and unintelligible and, more importantly, a number of utility and service bills had gone unpaid for months although the accounting reflected full and timely payment. When we discussed our problem with Nick and Rocio, Rocio kindly offered to assist us. Knowing Rocio to be intelligent, industrious and honest, we gladly accepted. The difference has been like night and day. Within the first month, Rocio created a new accounting system for us, brought all payments up to date, reconciled our bank account, and renegotiated the cost of services she felt were higher than customary. Since then, the accounting has been timely, understandable and accurate. And, our total cost of ownership has actually decreased while the quality of service from our service suppliers has improved. We consider ourselves fortunate to have Rocio’s services and highly recommend her to anyone looking for a property manager in Cabo.
Dale B.
My business partners and purchased our house in Cabo Del Sol in 2008. After a eye opening and expensive first 18 months we hired Rocio to manage our property in August of 2009. It was the best decision we could have made. Rocio is an absolute pleasure to partner with, she manages the house with extreme care and does business with a high standard of ethics and integrity. We have been very happy with the care taken to detail on our house and the manner in which she takes care of our personal visits and commercial renters. I spent many hours looking at different house managers and am thankful I found Rocio. We all sleep much better knowing the house is in great hands. I recommend her with the highest confidence and would be happy to personally correspond if I can be of further assistance.
Elyse O.
After finding our ideal vacation home in Cabo last year, we needed to find someone who could coordinate the renovation of the house. We arranged to meet with Rocio to discuss what services she provides, and what we were looking for. With her past experience in the hospitality industry in Cabo, Rocio has a multitude of contacts with painters, electricians, plumbing repair, carpentry, tile work, gardeners, exterminators, appliance repair, etc. and is able to obtain quotes on any type of work needed. Most importantly, she will follow through from start to finish and the job is always done in a timely and professional manner. |